Privacy Policy

## Privacy Policy We respect the privacy of Bridge website visitors and clients. This policy explains what information we may receive and how it is used when you contact us, use the website, or use the smart assistant. ## Information we may receive We may receive your name, phone number, email address, travel destination, request type, document photos, notes sent through WhatsApp or forms, and any information you share when requesting translation or visa services. ## How we use information We use information to respond to your request, understand the suitable service, provide an initial file review, prepare a quote or direction, follow up on the request, and improve the website and services. ## Sharing information We do not sell your data. We may share limited information only when needed to provide the service, such as translation, attestation, insurance, or provisional booking support, or when required by law. ## Sensitive documents Please avoid sending highly sensitive documents through the smart assistant unless you agree to their use for an initial review. When you send documents to us, you agree that they may be used only for the requested service. ## Smart assistant The smart assistant provides initial guidance and does not issue official decisions. Conversations may be used to understand the request and improve response quality, but they do not replace embassy or visa-center instructions. ## Data retention We keep information only for as long as needed to follow up on the request or meet operational and legal obligations. After that, it is deleted or its use is limited when no longer necessary. ## Privacy contact You can contact us to request correction or deletion of your information or to ask how it is used. We will handle the request within practical and legal limits.